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Dear Mr. Higgins- We just wanted to take a minute to thank you for the excellent job you did inspecting our future new home. Allen and I were very impressed with your attention to detail, and the manner in which you explained all of the problems and repair recommendations in terms we could understand. Even the Seller's mentioned how impressed they were with you, even though it was their house you were picking on! We will gladly recommend you to any of our friends that are considering purchasing a new home, and please feel free to use us for a reference should you ever need one. Sincerely, Allen and Suzanne Brennan _________________________________________________________________________________________ Dear Joe-
Just a quick note to let you know we decided against purchasing the home on Seville. We are still breathing a sigh of relief that we hired you to do the inspection before we made a very costly mistake. I have since heard that the house has now been taken off of the market because of all the Termite damage you found and roofing and structural repairs that are needed. whew!!! We are currently looking at another property in the same area and will definitely be calling you again! Many thanks Joe! Tom Schultz Winter Park, Fl _________________________________________________________________________________________ Dear Mr. Higgins, I wanted to take the time to send you my deepest gratitude for the fantastic home inspection you did for me last week. Being a single parent, I was feeling greatly overwhelmed by this whole process and the fact that I was spending most of my inheritance on something that I knew nothing about. Thanks to you, I am getting a new roof and the Seller has also agreed to replace the garage door opener. I will also more than likely be taking you up on your offer of free advice and suggestions and that is a service that I consider priceless. You are an asset to your profession Joe, and I compliment you on your professional approach to your job. I have already recommended you to friends and family and will keep your business card handy on my desk always. Sincerely, Janice Prescott Casselberry, Fl. ________________________________________________________________________________________ Hello Joe, I know you are thinking we have written with more questions for you, but Phillip and I finally made our decision and closed on the Orange Avenue property last week and just wanted to thank you for such an outsatnding job! You remained professional throughout this entire ordeal Joe, and we were especially impressed with your refusal to be intimidated by the Thompson's (or their Realtor). Your job must be hard at times, trying to please everybody at the same time, but you were fair and unbiased the entire time and I know everyone noticed that. We think you should also know that we did in fact get a considerable credit at closing because of the condition of the swimming pool and equipment and we appreciate you finding those problems. Again, thanks for a great job and we will certainly be recommending you to everyone we know that will be looking for a new home.Katherine and Phillip Eckerd Kissimmee, Fl.
To Customized Pest & Inspection Services
Dear Mr. Higgins; On behalf of our parents, we would like to take this opportunity to send our thanks and appreciation for the professional and thorough Home and Termite Inspection you performed last week. Due to our parents age and mental state, we were understandably apprehensive about not being able to be there to assist them with the Inspection of their new Townhome, but we obviously made the right decision in hiring you. We saw your excellent standing in the Orlando Better Business Bureau and saw that you were a State Licensed Termite Inspector, and a member of NACHI which we have heard a lot of good things about. Our parents loved you Mr. Higgins, and still talk about how pleasant you were to them and the extra time you spent explaining maintenance recommendations to them. We would also like to commend you on the very professional and easy to read report. Even our Tiltle Attorney mentioned how easy the report was to understand. We look forward to perhaps meeting you upon our next visit to Mom and Dad if you have the time, and until then, we wish you all the best and continued success in your business. Best Regards, The Wolfe Family _________________________________________________________________________________________ Joe- Thank you for the excellent inspection and for sending the report out so promptly. I am very glad I was able to attend the walkthough with you, as the information you gave me was invaluable and helped me to make my decision once and for all. I have found another property that looks as though it needs some serious attention as well, so I will be contacting you again very soon. Thank you; Dan Fountain _________________________________________________________________________________________ Dear Joe- Job well done! I have had plenty of Building Inspections done in my days, but I have to say I have never observed such a thorough and comprehensive inspection peformed prior to yesterday. I am still amazed that you were able to access the crawl space under the house, but like you said, that is where a lot of significant defects can be found in those older structures. I am doubly glad that you were able to perform the Termite Inspection as well and that you noticed the Drywood Termite and moisture damage. You saved me a considerable amount of time and money Joe and I will be using you exclusively from now on. Until then, best regards and thanks again. Todd Martin OMB Investments Inc.
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